PBR Auctions (“PBR,” “we,” “us” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, retain and protect personal information when you visit our website, register or bid in an auction, consign assets, purchase goods, visit our premises, communicate with us, submit an online inquiry or interact with our advertising.

This policy applies to personal information handled by PBR Auctions in connection with our commercial activities. It does not apply to information that is not considered personal information under applicable law, including certain business contact information used solely for business communications.

1. Accountability

PBR Auctions is responsible for personal information under its control. We have designated a Privacy Officer to oversee our privacy practices and respond to questions, access requests and complaints.

Contact information for our Privacy Officer appears at the end of this policy.

2. Personal Information We May Collect

Depending on how you interact with us, we may collect:

• Identification and contact information, such as your name, mailing address, email address and telephone number.
• Account and registration information, such as your bidder number, username, account credentials and communication preferences.
• Auction and transaction information, such as bids, purchases, invoices, payments, refunds, pickup or shipping details and transaction history.
• Consignment and seller information, such as asset descriptions, photographs, ownership information, payout instructions, commission arrangements and settlement records.
• Vehicle and equipment information, including registration, serial-number, lien, ownership and related documentation.
• Payment and financial information required to process transactions, deposits, payouts or refunds. Payment-card information may be processed by payment-service providers.
• Identity-verification information where reasonably required to prevent fraud, confirm ownership, complete a transaction or comply with legal obligations.
• Communications with us, including emails, telephone inquiries, online forms, customer-service records and correspondence.
• Advertising and lead information submitted through platforms such as LinkedIn, including your name, contact details, company, job title and information about assets you may wish to sell.
• Website and technical information, such as IP address, browser type, device information, pages viewed, referring pages, session information and cookies or similar technologies.
• Video-surveillance recordings collected at our premises for security, loss prevention and safety purposes.
• Any other information you choose to provide to us.

3. How We Collect Personal Information

We may collect personal information:

• Directly from you when you register, bid, buy, consign, make a payment, request information, visit our premises or communicate with us.
• Through our website, auction platform, online forms and customer-service systems.
• Through advertising and social-media platforms, including LinkedIn Lead Gen Forms, when you choose to submit an inquiry.
• From financial institutions, payment processors, vehicle-registration services, lien-search providers, transportation providers and other service providers involved in a transaction.
• From consignors, purchasers, authorized representatives or other parties where the collection is reasonably necessary to complete an auction or transaction.
• Automatically through cookies, server logs and similar website technologies.
• From public or legally available sources where permitted by law.

4. Why We Collect and Use Personal Information

We may collect and use personal information to:

• Create and manage bidder, buyer, consignor and customer accounts.
• Register individuals for auctions and administer bids.
• Process purchases, deposits, payments, payouts, refunds, commissions and settlements.
• Verify identity, authority, ownership, registration, liens or other transaction information.
• Evaluate potential consignments and contact individuals or businesses about vehicles, equipment, inventory or other assets they may wish to sell.
• Catalogue, market and sell consigned assets.
• Arrange or coordinate intake, pickup, shipping, delivery or removal of assets where applicable.
• Provide customer service and respond to inquiries, requests or complaints.
• Send transactional notices, auction updates and service communications.
• Send promotional communications where we have consent or are otherwise permitted by law, and honour unsubscribe requests.
• Maintain business, accounting, auction and tax records.
• Detect, investigate and prevent fraud, misuse, security incidents and violations of our rules or terms.
• Protect the safety and security of customers, staff, property, systems and premises.
• Operate, maintain, secure and improve our website, auction services and business processes.
• Measure advertising and website performance and understand how people interact with our services.
• Establish, exercise or defend legal claims and enforce agreements.
• Meet legal, regulatory, insurance, accounting and law-enforcement requirements.
• Fulfil other purposes that we identify when information is collected or that are permitted or required by law.

When you submit information through a LinkedIn Lead Gen Form or another advertising platform, we use that information to review your inquiry, assess the assets you may wish to sell and contact you about relevant consignment or auction services.

5. Consent and Your Choices

We obtain consent for the collection, use and disclosure of personal information where required by law. The form of consent may vary depending on the circumstances and the sensitivity of the information.

By providing personal information to us, you consent to its handling for the purposes identified at or before collection and as described in this policy. You may withdraw consent, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide certain services or complete a transaction.

You may unsubscribe from promotional emails by using the unsubscribe mechanism included in the message or by contacting us. We may continue to send transactional or service-related communications that are necessary to manage your account, bids, purchases, consignments or other dealings with PBR.

6. When We May Share Personal Information

PBR Auctions does not sell personal information to third parties.

We may disclose personal information where reasonably necessary to:

• Auction-platform, website-hosting, information-technology, cloud-storage and cybersecurity providers.
• Payment processors, financial institutions and providers involved in deposits, payments, refunds or payouts.
• Shipping, towing, transportation, storage and delivery providers.
• Vehicle-registration, ownership, lien-search and related service providers.
• Marketing, advertising, analytics and communications providers, including platforms used to deliver and measure advertising.
• Accountants, auditors, insurers, legal advisers, collection agencies and other professional advisers.
• Consignors, purchasers or authorized representatives where disclosure is necessary to complete or administer a transaction.
• Government, regulatory, law-enforcement or judicial authorities where required or permitted by law.
• A purchaser, successor or adviser in connection with a proposed or completed financing, sale, merger, restructuring or transfer of all or part of our business, subject to appropriate safeguards.
• Other parties with your consent or at your direction.

Service providers are permitted to use personal information only for the services they provide to us or as otherwise permitted by law.

Some service providers may store or process personal information outside Saskatchewan or Canada. When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law-enforcement or regulatory authorities in accordance with those laws.

7. Cookies, Analytics and Online Advertising

Our website and service providers may use cookies, pixels, tags, server logs and similar technologies to operate the website, remember preferences, maintain sessions, understand website usage, protect against fraud and measure advertising performance.

We may use advertising platforms, including LinkedIn, to display advertisements and receive information that individuals voluntarily submit through lead forms. These platforms process information according to their own privacy policies and settings.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website or auction-platform functionality.

8. Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected and to satisfy legal, accounting, tax, auction, fraud-prevention, insurance and dispute-resolution requirements.

Retention periods vary depending on the nature of the information and the transaction. When personal information is no longer required, we take reasonable steps to securely destroy, delete or anonymize it, subject to applicable legal and operational requirements.

9. Safeguards

We use administrative, technical and physical safeguards appropriate to the sensitivity of the personal information in our control. These measures may include access controls, staff procedures, secure systems, physical security, monitoring, backups and service-provider controls.

No method of transmission or storage is completely secure. Although we take reasonable steps to protect personal information, we cannot guarantee absolute security.

10. Accuracy

We take reasonable steps to keep personal information accurate, complete and up to date for the purposes for which it is used. You are responsible for providing accurate information and notifying us of relevant changes.

11. Access and Correction

You may request access to personal information PBR Auctions holds about you and ask us to correct information that is inaccurate or incomplete. We may need to verify your identity before processing a request.

Access may be limited or refused where permitted or required by law, including where disclosure would reveal personal information about another person, confidential commercial information or information protected by legal privilege. If we cannot provide access, we will explain the reason where legally permitted.

12. Privacy Concerns and Complaints

Questions, access or correction requests, withdrawals of consent and privacy complaints should be directed to our Privacy Officer using the contact information below.

We will review and respond to privacy concerns within a reasonable period. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, auction systems, payment services or social-media platforms. PBR Auctions is not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

14. Children

Our auction and consignment services are intended for adults and are not directed to children. We do not knowingly collect personal information from children except where permitted by law and with appropriate consent.

15. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services or legal obligations. The updated policy will be posted on our website with a revised effective date. Material changes may be communicated through additional notices where appropriate.

16. Contact Us

PBR Auctions
105–71st Street West
Saskatoon, Saskatchewan S7R 1B4
Canada

Telephone: 306-931-7666
Email: support@pbrauctions.com
Website: www.pbrauctions.com